If you enrolled in a UHC Medical plan for the 2021 plan year, you have access to 2nd.MD, a consultative health service that offers expert medical opinions, at no cost to you.

When you contact 2nd.MD, you are connected with a board-certified, nationally recognized specialist for an expert medical consultant via phone or video. You can get expert advice when you have questions about:

  • A new or existing diagnosis
  • Treatment plans
  • Surgery or procedure
  • Medications
  • Disease, cancer, or a chronic condition

Beginning January 1, 2nd.MD will help you navigate the healthcare system so you can focus on getting the best care possible, as soon as possible.

To learn more about 2nd.MD and the services they offer, watch this video and learn about the impact 2nd.MD has had on participant's lives. Also, read this overview about how 2nd.MD works.

How 2nd.MD Works

There are three simple steps to using 2nd.MD.

  1. Activate Your Account and Request a Consult. Beginning January 1, 2021, you can download the app from your app store or call 2nd.MD to get started.
  2. Speak with a Nurse. Explain your medical issues and an experienced nurse will handle the rest, including collecting medical records and connecting you with a leading specialist who is in an expert in your condition.
  3. Consult with a Leading Specialist. Get information about your diagnosis, treatment plan, and next steps in care from a nationally recognized specialist. Consult via video or phone at time that works best for you, including evenings and weekends.

Levels of Coverage
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